Service Status

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Service Status

Known Issues:-

There are currently no known issues.

Kewill Service Status:-

Service	Status
FTP Services	Healthy
Trade Systems (including MTX)	Healthy
MessageBroker	Healthy
Clearing House	Healthy
EasyTrade Web Edition (ETWE)	Healthy
Retail Xchange	Healthy
Insurance Xchange	Healthy

Kewill Forthcoming Scheduled Maintenance:-

MTX Trade Systems - System maintenance will be completed on the 1^st Sunday in each month between 09:00 - 14:00. During this time access may be unavailable and affected users are recommended to try again later.

There are currently no further planned scheduled maintenance activities occurring within the next couple of weeks.

3rd-Party Forthcoming Scheduled Maintenance:-

nuBridges have advised us they will be completing system maintenance which may delay the transfer of data on the following times:-

Standard maintenance window is the 3rd Sunday of each month between 18:00 to 22:00 GMT

GXS have advised they will be completing network maintenance which may affect connectivity/delay transfer of data at the following times:-

Standard maintenance window is every Sunday between 16:00 to 17:00 GMT for the EMEA TGMS network

Standard maintenance window is every Sunday between 02:00 to 02:30 GMT for the US TGMS network

03:00 to 07:00 March 14 2010

Sunday 25th July 2010 - 14:00 - 18:00 GMT - all network services

Sunday 8th August 2010 - 14:00 - 18:00 GMT - all network services

Sunday 22nd August 2010 - 14:00 - 18:00 GMT - all network services

Sunday 12th September 2010 - 14:00 - 18:00 GMT - all network services

HMRC have advised us of the following maintenance periods where access to their EDI gateway will not be possible. Customers should avoid sending data to HMRC at these times:-

Saturday 10 July 2010 - 08:00 to 12:00 BST

Saturday 14 August 2010 - 08:00 to 12:00 BST

Saturday 11 September 2010 - 08:00 to 12:00 BST

Saturday 9 October 2010 - 08:00 to 12:00 BST

Saturday 13 November 2010 - 08:00 to 12:00 GMT

Saturday 11 December 2010 - 08:00 to 12:00 GMT

There will be another bulletin issued in the next hour for progress on the health checks being performed

GXS Client Notification: Network Service Disruption

**Update**

Restored As of 20:45GMT - Network Service Disruption

Customers are now able to connect to the GXS service & the GXS technical support team is conducting a thorough check of all systems.

Last Updated on Friday, 30 July 2010 09:37