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 5/1/2008
- Using a postage meter and Kewill Clippership?
Click here to take our 2 min survey and enter to win a Kewill laptop bag!
Click Here for more information.
3/20/2008
- United States Postal Service 2008 Rate Change
The U.S. Postal Service has announced a rate increase and new price group
structure for international shipments, effective May 12, 2008. Although exact
specifications for these changes are not yet available, Kewill is already
working with the proposed changes and our goal is to ensure that our customers
suffer no disruption to their shipping process as a result of this rate change,
and as always we strive to make this and future rate change upgrades go as
smoothly as possible. For more information on prices visit the U.S. Postal
Service website at:
Click Here for more
information.
12/5/2007
- Kewill introduces new Electronic Software Download program
Kewill is now providing an easy to use Electronic Software Download to
allow customers to download Clippership® and Kewill Ship® when they become
available. The rate change release will contain the recently announced carrier
changes and rate updates for the 2008 Rate Change. You will receive another
communication when the software is ready for download. Any customer who requires
a CD will need to complete an online form. Please be sure to complete the CD
request form which can be accessed by clicking on the following link:
Click Here for more information. |
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Kewill
100 Nickerson Road
Marlborough, MA 01752
Tel: 508.229.4400
Fax: 508.229.4404
Website:
www.kewill.com
Customer Support Group
Tel: 866.649.1900 (toll-free).
Email:
customer.support@kewill.com
Kewill's Customer Support Hotline
is for our Enterprise Shipping Management customers with an active
Annual Maintenance Agreement. If you are a customer of a Kewill
Certified Solution Provider or Value-Added Reseller, please
contact your solution provider directly for technical assistance.
Standard operating hours: Monday –
Friday, 8 a.m to 8 p.m EST.
Customer Care Manager
Tel: 508-787-1829.
Email: customer.care@kewill.com
Your satisfaction is important
to us. Kewill’s Customer Care Manager is here to provide a
dedicated escalation point for escalated issues, and to ensure
timely resolution of those issues. Customers are invited to
contact the Customer Care Manager on any outstanding issues.
Enterprise Shipping
Management Sales Inquiries
Tel: 877-872-2379, Option 1. (toll free)
Email: info@kewill.com
Customer contact information
for any questions related to supplies, products, and services, and
also, to request a sales call from your assigned Kewill Sales
Representative.
Maintenance Renewal
Inquiries
Tel: 877-872-2379, Option 3.
Email:
maintenance.renewals@kewill.com
Customer contact information for
any questions related to annual maintenance renewals.
Reseller Inquiries
Contact your Channel Sales Manager for more information.
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