Stores

Trouble Shooting Guide for EDI queries through the Kewill Help Desk

Below is list of common occurences within the Littlewoods Stores software, click on them to take you to a page detailing the possible reasons as to the cause.

You have any missing orders
No product details to key stock availability against
 Supplier uses EDI linked 3rd party reprocessor & one or both cannot see the contract/orders files

Printing Problems

 When printing the printer is printing out sheets of information containing programming code, instead of what it should be printing ?
 Too many transit outer labels produced from EDI
 Staple product – Unable to print transit outer labels with correct quantity

Suppliers should contact the Kewill Help Desk as their first port of call. Each query will be logged & the supplier given a call ID number.

Kewill Contact Details

Littlewoods Stores Help Desk 0800 389 2000

The following links are instructions on some tasks within the Litlewoods application, click on them to find out more.

 Staple product – Steps for Printing Transit outer labels from EDI