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How can I reprint an invoice?
How can I do a manual invoice?
How can I tidy up old orders off my system?
How do I use import files?
How do I create output files?
How can I view the history of an order?
How can I print despatch labels?
Can I print new orders automatically?
What do I need to check if Argos say they haven't received my invoices?

Q. How can I reprint an invoice?

1. From the Argos Main Window screen, choose Orders, and then Invoicing.
2. At the bottom of this window, select the correct warehouse code tab for the invoice.
3. Then, to the right of the Golden Key button (located top left of screen), click on the down arrow on the Invoice numbers box.
4. Select the invoice number to reprint and click the Invoice Supp button at the top of the screen.

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Q. How can I do a manual invoice ?

1. Add an order using the Add Order button (Blue Cross) on the Orders window.
2. Invoice the order as normal.

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Q. How can I tidy up old orders off my system?

1. Click on Delete Complete (Red Minus Sign button between the Reset Filters button and the Status field)
2. Click All. This selects and removes all fully invoiced orders from your system automatically.

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Q. How do I use import files?

1. Click on the Help button on the main menu.
2. Click on the Search button.
3. Type the word 'facility' and press Enter.
4. Click on the Go To button.
5. These are the instructions to follow for setting up import files – they can be printed by selecting File | Print Topic.

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Q. How do I create output files?

1. Click on the Help button on the main menu.
2. Click on the Search button.
3. Type the word 'output' and press Enter.
4. Double-click on the line Output File Window.
5. These are the instructions to follow for setting up output files – they can be printed by selecting File | Print Topic.

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Q. How can I view the history of an order?

1. In the Orders window, click on the Order Amendments option at the top right-hand side, now select the appropriate order from the grid.

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Q. How can I print despatch labels?

1. Click on the Labels button in the Orders Window to choose between printing box end or palette labels.
   
   Labels are available from Kewill Solutions Europe via
   
   euro.consumables@kewill.com or fax on +44 (0)1603 779 305 or web at www.consumables.kewill.com

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Q. Can I print new orders automatically?

1. From the Argos Main Window screen choose Utilities.
2. Enter the system password of “authority”.
3. Choose Setup.
4. Click on the Printing tab.
5. Tick the box “Auto-print new orders”.
6. Select the number of copies of each order needed.
7. Click the Green Tick button.
8. Click then on the Save button.
9. Close back to main window.
   
   From now on your new orders will print automatically after EDI file processing.

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Q. What do I need to check if Argos say they haven’t received my invoices?

1. Argos sometimes receive invoices that are missing the supplier id.
2. To check whether this is missing in the software.
3. Select Utilities from the Argos Main Window screen.
4. Enter the system password of “authority”.
5. Choose Setup.
6. Click on the Network tab.
   
   If the ALIAS – Code field is empty then this is the reason for the invoices being failed.
7. Please contact Argos to find out what data they are expecting (either your company name or the mailbox id)
8. Enter the data in the field.
9. Should you need to resend invoices please contact Kewill for the golden key password.

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