Kewill European Customer Support
 









  Welcome

  Questions & Answers

  Kewill Software

  Documentation

  How To's

  Software Tools

  Mailbox & VAN information

  Current Issues

  Planned Outages

  Useful Links

  Contact Us

  Log Support Request

Error 53 – Timed out waiting to receive data

When receiving the above error, please follow these instructions to try to resolve the problem:

1) In Konnexions click on ‘Setup’ and choose ‘Mailbox’

2) ‘Double click’ the mailbox that has a code of ‘BTWINC’

3) On the ‘Dialling’ screen change the ‘Baud Rate’ to ‘9600’ and the ‘Primary Number’ to ‘Ipswich (9600/14400)

4) Click ‘Next’ all the way through and click ‘Finish’, then close the mailbox window

5) If modem is external switch off for approximately 10 seconds, then switch back on

6) Try linking once again.

If you still experience problems after following these instructions, please don’t hesitate to contact Kewill and advise of the same or new error.

back - begin again

 


     
    Visitors Since 26th June 2002: