To action the audit trail, please select as below:

1)  Either Double click on Audit Mailbox or highlight the Audit Mailbox line and click on the Green Traffic light

2)  Select GUS Direct Despatch as the Partner

3)  Select the calendar box for the first date

4)  Change the month to January and the date to the 14th then click on the Green Tick to OK

5)  Click on the Outbound messages only

6)  Click on the Green tick and this will then start linking.

7)  Once it has finished linking, you will see the IN box flashing. Go into the IN box and highlight the Results of Mailbox Audit.

8)  Click on the printer icon (print the highlighted message)

9)  Once printed, please fax this over so we can investigate

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