Error 26805 - The carrier was lost during data transmission.

When receiving the above error, please follow these instructions to try to resolve the problem:

1) Make sure the modem is plugged in to the PC and wall socket
2) Shut down and reboot the PC
3) If modem is external switch off for approximately 10 seconds, then switch back on
4) In Konnexions click on ‘Utilities’ and select ‘Reset Session’
5) Try linking once again.

If after connecting your Outbox flashes green, carry out the following steps to send the file:

1) Open the Outbox and ‘left click’ on the message to highlight it
2) ‘Right click’ on the message and set the status to ‘Unsent’
3) Close the Outbox and link again

If you still experience problems after following these instructions, please don’t hesitate to contact Kewill and advise of the same or new error.

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