How To - Find your IBM Network (AT&T) password

Important: If you have changed your password or have had your password reset since upgrading to Konnexions then these instructions will not help you to discover your password.

When linking for the first time after installing Konnexions v1, you will be prompted to enter your AT&T password (previously know as the Information Global Network password). You should have made a note of this before installing the upgrade, if you did not then please refer to the instructions below:

 For Konnexions v1s...

To find your AT&T password for Konnexions v1s:

1) Open Windows Explorer

2) Open the C:\WINLINK folder

3) Open the EXPWIN folder

4) Open the WIN_EXP.INI file using Notepad

5) Find the line starting with INPassword=

6) Your AT&T password is the value after the equals sign. You can either copy and paste this value into the AT&T dialer, or make a note of the password to enter it into the AT&T dialer manually.

NOTE: Take special care to differentiate between numbers and letters - often passwords contain numbers instead of letter, for example 0 (zero) instead of O, or 1 (one) instead of I.

If you have more than one IBM mailbox configured, you will need to repeat the above for each mailbox. The convention is for each IBM mailbox to have a separate EXPWIN folder, for example EXPWIN2, EXPWIN3, etc. The line above your password in the WIN_EXP.INI file usually refers to the AT&T User ID.

 For Konnexions v1c...

To find your AT&T password for Konnexions v1c:

1) Run the System Administration program (Start > Programs > Extract for Windows > System Administration).

2) From the EDI Setup menu select IBM Mailboxes

3) Click the Edit button

4) Your AT&T password is the value in the entry field labeled Password under the Information Network Account Details section.

5) Click the Cancel button to close the Edit IBM Mailbox... window

If you have more than one IBM mailbox configured, you will need to repeat the above for each mailbox.

 Related Articles

The following articles may be of interest:

Error 19082 - Incorrect Network Password
AT&T Dialer reports Password Entered Incorrectly
How To - Change your IBM and AT&T passwords
How To - Enter IBM passwords after they have been reset

 

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