How To - Enter IBM passwords after they have been reset

This article describes how to enter your IBM Information Exchange password and your AT&T Global Network password after they have been reset by Kewill.

If you connect to IBM three times with the wrong password, your mailbox will be locked. Please contact us to have your passwords reset.

 Entering the AT&T dialer password

If Kewill have informed you that your AT&T password (previously know as the Information Global Network password) has been reset, follow the instructions below:

1) Run the AT&T Dialer (Start > Programs > AT&T Dialer)

2) If you have more than one IBM mailbox, ensure that the correct mailbox is selected from the Login profile list.

3) Delete the old password (shown as *******) from the Password entry field and enter your new password (as provided by Kewill).

Note: DO NOT press the Change button.

4) Ensure that Save password is ticked and then click the Connect button. The dialer will connect to the AT&T network.

5) Wait until the dialer has successfully connected and the AT&T Global Network - Login screen disappears.

6) Disconnect from AT&T by closing the AT&T Global Network - [Network View] window and clicking Yes when asked if you want to disconnect.

Your AT&T password has now been set.

 Entering the IBM Information Exchange password

If Kewill have informed you that your IBM Information Exchange password has been reset, follow the instructions below:

For Konnexions v1s...

1) Run Konnexions v1s

2) Select Mailboxes

3) Open the entry for your IBM mailbox (either double-click the entry or click on the Open button at the top of the screen)

5) Click Next (on the first page of the Mailbox setup wizard).

6) Enter your new password (as provided by Kewill) in the Password entry field.

7) Click Next three times and then click Finish.

Your IBM Information Exchange password has now been set and you are ready to link as normal using Konnexions v1s.

For Konnexions v1c...

1) Run the System Administration program (Start > Programs > Extract for Windows > System Administration).

2) From the EDI Setup menu select IBM Mailboxes

3) Click the Edit button

4) Enter your new password in both the entry fields labeled Password

5) Click the OK button to save the changes

6) Close the System Administration program

Your IBM Information Exchange password has now been set and you are ready to link as normal using Konnexions v1c.

 Related Articles

The following articles may be of interest:

Error 19082 - Incorrect Network Password
AT&T Dialer reports Password Entered Incorrectly
How To - Change your IBM and AT&T passwords
How To - Find your IBM Network (AT&T) password

 

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