Kewill Support




		Welcome Questions & Answers Kewill Software Documentation How To's Software Tools Mailbox & VAN information Current Issues Planned Outages Useful Links Contact Us Log Support Request		Features: Support for Internet Connections to IBM Information Exchange, BT EDINet, GXS Tradanet and Kewill Managed Services Multi Standard compatible (dependent on network capabilities) include but are not limited to: EDI Tradacoms, Eancom, ANSI.X12, XML – ebXML, RosettaNet Full Unattended Operation, providing automated processes that can be scheduled any time of day or night to automatically connect to any network. Multi User and Network Access Help us diagnose your problem >>> Konnexions FAQ list* AT&T Dialer remains open after linking Audit Trail (v1s only) Audit Trail GUS (v1s only) Configuring Konnexions for non-UK users Connecting via the Internet Dialer Setup window opens when trying to connect Error File in Inbox (v1s only) Flashing Green Outbox (v1s only) GEIS Trace (v1s only) Index out of date (v1s only) Outbox contains unsent files (v1s only) Partner Setup GUS (v1s only) Remote computer is not responding Saving a Message (v1s only) Error Code FAQ list (sorted numerically and grouped by driver type) BT Error 20 - User terminated the session... BT Error 21 - BT Driver unable to communicate with a modem... BT Error 24 - BT Driver did not receive a response from modem... BT Error 27 - Com port is already open BT Error 40 - No Logon requested by BT EDINET BT Error 46 - Incorrect BT EDINET ID or password BT Error 52 - Timed out waiting to receive data BT Error 53 - Timed out waiting to receive data BT Error 54 - Timed out waiting to send data BT Error 55 - Timed out receiving statistics byte count BT Error 62 - Error 62 when attempting to connect BT Error 64 - Error 64 when attempting to connect Konnexions Error 103 - Exception EGP fault in Module knxv1s.exe Konnexions Error 109 - Task did not complete Konnexions Error 115 - Konnexions was not active Konnexions Error 116 - User Cancelled Audit Konnexions Error 117 - Inbound message not filed Konnexions Error 118 - Inbound message not informed Konnexions Error 120 - Application did not complete Konnexions Error 122 - Insufficient memory to run application GEIS Error 10024 - Modem not responding on com port specified GEIS Error 10027 - Password not changed link disconnected... AT&T Error 10050 – Network is down AT&T Error 10051 – Network is unreachable AT&T Error 10052 – Network dropped connection on reset AT&T Error 10053 – Software caused connection abort AT&T Error 10054 – Connection reset by peer AT&T Error 10056 – Socket is already connected AT&T Error 10057 – An unexpected error occured requesting info... AT&T Error 10058 – Cannot send after socket shutdown AT&T Error 10061 – The authentication request could not be sent to... AT&T Error LIG0025E - Your account is not authorized to access... AT&T Encryption Key Error - Unable to send an encryption key... IBM Error 14050 - Syntax error when trying to connect IBM Error 15040 – Command not recognised IBM Error 19011 - Unable to connect to host IBM Error 19037 - Failed to load dialer DLL IBM Error 19038 - Dial Profile does not exist IBM Error 19060 - Dialer encountered an error... IBM Error 19070 - Incorrect Network Account or User Id IBM Error 19082 - Incorrect Network Password IBM Error 19152 – Modem not responding IBM Error 19156 - No Dial Tone IBM Error 19157 - Phone line busy IBM Error 20620 - Unable to restart at checkpoint... IBM Error 24100 - Session and IE checkpoints do not match... IBM Error 24280 - Invalid Information Exchange User ID IBM Error 25000 - Exit key pressed, processing is not complete... IBM Error 26805 - The carrier was lost during data transmission IBM Error 26990 - Negative acknowledgement received sending data IBM Error 28010 - Not all of the requests processed... IBM Error 28020 - Error encountered on disconnect IBM Error 32000 - Expedite encountered an unexpected condition


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