Changes to your GXS (formerly IBM) Infomation Exchange connection

Please note that this will only affect you if you are using the INTERNET and NOT A MODEM to conenct to the network.

1. Does it affect me?
Yes - if you do not use a modem to connect to GXS IE.
No - if you use a modem to dialup to connect to GSX IE.

2. When does it come into effect
We recommend you take the following action IMMEDIATELY

3. What do I need to do if it affects me

a. Contact your IT / Network support and inform them that your software will be accesing the IP <204.90.230.111 Port 3667> as opposed to the current IP of <129.35.76.97 Port 3667> and make the necessary firewall adjustments if relevant.

Do not worry if you do not know what this means, Just tell them this infomation or point them to this web page and they will inform you if any changes are needed or not.

Please be advised that Kewill Support will not be able to make this adjustment for you.

b. Once your IT support tell you it is ok to go ahead please make the following changes:
For Extract users: run extract.exe
For Konnexions users: run scheduler.exe

Click Run and Ok when the dialog boxes appear asking you if the files are trusted.
Click on UNZIP, then,
Click on OK

If you are unsure which software you use, please read section 4

THAT'S IT THE CHANGE IS COMPLETED

4. If you are unsure of what software you use:
First open the application that you would normally run to make a connection
As soon as this application opens, look at the TOP LEFT of the application window

If it looks like the one above, you are an Extract user

If it looks like the one above, you are a Konnexions user

NOTE: For customers who only purchase their mailbox through Kewill

You will need to make the following changes within your software to cater for these changes. Your software vendor should be able to assist with this.

I.E. Expedite over the internet
Current IP = 129.35.78.164
New IP = 204.90.230.111

FTP (using SSL) over the internet
Current IP = 129.35.76.96 / emeaieftpgw.ihost.com
New IP = 204.90.230.110 / eur.ftptls.edisrvcs.com